All Systems Operational

Monite Operational
Sandbox API ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Portal Operational
90 days ago
100.0 % uptime
Today
EU Production API ? Operational
90 days ago
100.0 % uptime
Today
EU Production Portal Operational
90 days ago
100.0 % uptime
Today
US Production API ? Operational
90 days ago
100.0 % uptime
Today
US Production Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Resolved - During a planned infrastructure update in the sandbox environment, we encountered an unexpected issue that led to temporary API downtime.

The update involved upgrading the Amazon Machine Images (AMIs) used by our underlying infrastructure. While this maintenance was intended to be non-disruptive, the new AMI version introduced a bug(https://bugs.launchpad.net/ubuntu/+source/linux-aws/+bug/2101914) in the iptables logic, which blocked traffic from nodes to internal service components. This led to a disruption in internal networking and affected API availability.

The issue was mitigated by rolling back to the previous stable AMI version, after which full service was restored. The sandbox environment was unavailable for approximately 2.5 hours, with no impact on production systems.

Mar 27, 23:30 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.